Data protection (GDPR)

Last updated: 5 November 2026

The General Data Protection Regulation gives you control over your personal data. This page lists those rights and how to exercise them with Appliment d.o.o..

Your rights

AccessYou can find out whether we process your data and get a copy.

RectificationWe correct inaccurate or incomplete data without delay.

ErasureWe delete data when there is no longer a basis to keep it.

RestrictionYou can have processing restricted while an issue is resolved.

ObjectionYou can object to processing based on legitimate interest.

PortabilityYou get your data in a format that is easy to move elsewhere.

Withdrawing consentYou can withdraw consent at any time.

Complaint to the authorityYou can always contact the Croatian Personal Data Protection Agency (AZOP).

How to exercise a right

Send your request to or by post to Utinjska ulica 19, 10000 Zagreb, Croatia. To protect your data, we may ask you to confirm your identity. We reply within one month at the latest; for complex requests we may extend this by two more months and will tell you if we do. Exercising your rights is free of charge unless a request is manifestly unfounded or excessive.

Data in the MetaBlink Field Service system

When a company uses MetaBlink Field Service for its work orders, that company is the controller of its clients' data, and Appliment d.o.o. processes that data for it as a processor. If you are a client of such a company and want to exercise one of your rights, please contact that company directly.

Reporting a data breach

If a personal data breach occurs that may put the rights and freedoms of individuals at risk, we notify the supervisory authority within 72 hours and the affected people where required. If you notice anything suspicious about your data, contact us at .

Details about processing are in the Privacy notice.